Support

Need help with Tale Sparks? We are here to help.

Account and billing help

If a subscription payment succeeds but full access is not unlocked within a few minutes, log out and back in, then return to checkout and use Restore Full Access.

Story safety concerns

Use the in-app Report Content button to send a moderation report. Reports help improve child safety controls.

Data requests

Parents can request profile data deletion through support contact channels listed in the app store listing and website.

Contact

Email: support@cjsapplabs.xyz

Website: https://cjsapplabs.xyz